FREQUENTLY ASKED QUESTIONS

 

 

 

 

What insurances do you accept?

We are contracted with all the major health plans in our area and many smaller companies too numerous to list here.  Please look at our list of contracted/in-network insurance companies under the Patient section of this website.  For more information you can call the member number on the back of your insurance card to confirm your podiatry benefits and whether or not we are contracted with your specific insurance.

Do I need a referral?

Insurance companies change their requirements, often without notification. We recommend that you contact your insurance directly for the most current information. You can call the member number on the back of your insurance card to confirm their requirement.

How much will I have to pay?

The amount that would be expected at the time of your visit is determined by the arrangement you have with your insurance company.  We verify eligibility and copayment, coinsurance and deductible information.  At the time of service we may ask you for payment of your copay and money toward your coinsurance or deductible amount as it relates to the charges of your visit.  We do not guarantee payment by your insurance company.  Some of our services may not be covered by your insurance.  We encourage you to verify your podiatry benefits. All non-covered services would be collected at the time of the visit.

How long is your wait time for an appointment?

Blocks of time are reserved each day for urgent appointments and these can be scheduled same day, call early in the morning to secure an appointment time-these slots fill up quickly. Appointments less urgent in nature are scheduled within 2-3 days and routine foot care is typically scheduled within two weeks. Keep in mind, patients reschedule on a regular basis, we may be able to get you in sooner than typical wait times.

How long does it take to schedule a surgery?

Urgent problems can be scheduled as soon as same day.  Planned, elective surgeries can take between two and four weeks.  Scheduling varies depending on OR availability and the patients’ ability to complete all pre-operative requirements. Dr. Roe has specific block time with our local hospital and surgical facilities for ease of scheduling.  Call to find out more about your insurances contracted facility and Dr. Roe’s block time; we can begin planning your surgery from there.

Where does Dr. Roe do surgery?

Dr. Roe is credentialed and performs surgery at Presbyterian Hospital, Presbyterian Kaseman Hospital, Lovelace Hospital Downtown, Lovelace Women’s Hospital, New Mexico Orthopaedics Surgery Center & Sandoval Regional Medical Center.

Is Dr. Roe Board Certified?

Yes! Dr. Roe is Board Certified by the American Board of Foot & Ankle Surgery to perform all foot surgery in addition to reconstructive rearfoot & ankle surgery. He earned certification distinction beginning in 2006. Dr. Roe did his first year of residency at University of Texas Health Sciences Center at San Antonio where they specialized in diabetic limb salvage in addition to an elective two-year surgical residency at Scott & White Memorial Hospital through Texas A& M Health Sciences Center.

How long will it take to heal after surgery?

Typically bone cuts, in relation to surgery and fractures takes anywhere from 6-8 weeks for healing; soft tissue typically takes 2-6 weeks depending on the problem. Please keep in mind that healing and recovery are two different things. Some people recovery quickly due to health status and age. Others may need physical therapy or pain management following initial healing. Each podiatry problem is unique to you, ask Dr. Roe about your specific condition and anticipated recovery time. He would be happy to review this with you.

Do you take X-rays at your facility?

Yes, we do! We take high quality digital X-rays that Dr. Roe and our patients review with the convenience of in-room viewing on large, mobile, high resolution digital monitors.

CONTACT US

Ask a general question below. For urgent questions, call our office during regular business hours. For emergencies, call 911 or visit your nearest hospital.

(505) 565-1166

 

9412 Indian School Rd NE Albuquerque, NM 87112

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Hours: M-F 8-5pm